Contacting Apple

Connecting with Apple Sales and Product Inquiries Apple Online Store

Apple.com is your go-to destination for purchasing Apple products and accessories conveniently. Whether you choose to buy online or prefer to call, dial 000800 040 1966 for assistance.

Stay informed about your Apple Online Store order through the Order Status page. Alternatively, if you wish to inquire about order status or make changes over the phone, reach out to us at 000800 040 1966.

Apple Retail Stores

Embark on a digital lifestyle journey at any Apple Retail Store across the country. Discover opening hours and contact details for all our locations.

Purchasing for Business

For business or professional users, explore the Apple Store or call 000800 040 1977. Operating hours are Monday to Friday, 09:00–18:00. Start your business journey by opening an account today.

Purchasing for Education

If you’re a student or teacher, check out the Apple Store for Education or give us a call at 000800 040 1966.

Locate Apple Authorized Resellers

Utilize our Reseller Locator to find an Apple Authorized Reseller in India. These resellers provide industry expertise, multi-platform services, and Mac-based solutions for various organizations.

Product and Services Support Contacting Apple Support

Need service or support? Initiate your request online, and we’ll find a solution for you. Explore additional support options:

  • Contact iTunes Store support
  • View worldwide support telephone numbers
  • Reach out to a mobile carrier
  • Find an Apple Authorized Service Provider

Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.

Explore Online Support

Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Engage with fellow Apple customers for help and tips at Apple Support Communities.

Lost or Stolen Apple Products

In case of a lost or found Apple product, report it to your local police station. Retrieve a list of serial numbers associated with your Apple ID and learn about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.

Legal

For legal inquiries, visit apple.com/legal/contact and choose from the provided drop-down menu. To report suspected counterfeit or knockoff products or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.

Report a Grievance in India

Apple customers in India can address complaints related to App Store matters at Apple.co/IndiaGrievanceIntermediaries. For issues regarding Apple TV app, Apple TV+, and iTunes, visit Apple.co/IndiaGrievanceDigitalContent.

Upon receiving your complaint, we’ll provide a reference number for tracking if necessary. This grievance process adheres to the “Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.”

Discover the latest Monthly Grievance Disclosure.

Registered Office

19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

CIN: U30007KA1996PTC019630

Telephone: 91 80 4045 5150 Fax: 91 80 4045 5197

Email: bangalore_admin@apple.com

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